tips for keeping peace

Lifehacker (of all places) just pointed me to this timely (although it's from 1993 so perhaps I should have said timeless) piece on Tips for Keeping The Peace.

Read the post for the detail but the toplines are:

• Slow down the action
• Listen well
• Give the other person the benefit of the doubt
• Acknowledge the other person's feelings
• Be strong without being mean
• Try to see a conflict as a problem to be solved
• Set your sights on a "win-win" solution
• If you don't seem to be getting anywhere in solving a conflict, ask for help
• Remember that conflict, handled well, can lead to personal growth and better relationships
• The true heroes and sheroes of today's world are not the Rambos

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