From David Rudd:
"You can learn a lot more from listening than you can from talking. Find someone with whom you don't agree in the slightest and ask them to explain themselves at length. Then take a seat, shut your mouth, and don't argue back. It's physically impossible to listen with your mouth open."
-- John Moe, Radio host and author of Conservatize Me, From Starbucks cup #280
"My dear brothers, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry..."
-- James, Brother of Jesus and pastor in Jerusalem, From James 1:19