Wait out the silence. After you ask a questions, don't rush to rephrase or answer it. Allow group members time to think.
Watch faces. If you see the wheels turning, invite members to think aloud: "Mike, did you have a thought you'd like to share?"
Ask follow-up questions. This draws the speaker out and helps everyone think about the subject more thoroughly. You might ask,
- "What do you mean by that?"
- "In what way?"
- "Why do you think that is?"
Know when to contribute. You don't need to do what your group members have already done. If a member has offered a gentle, appropriate correction to a wrong answer, it's not necessary to add to it. If the group has covered a question well and your answer is the same, go to the next question.
However, if you have a different answer to offer, do so respectfully. "I thought of it from a different angle" and, "We really see this differently, don't we?" are good ways to introduce your idea.
Consult the group. When a member asks you a question, let the group add its input first. Someone else may have an excellent response. You can summarize with your answer afterward if it would help.
Monitor tangents. Decide if a tangent fits the purpose of the group. Allow those that are beneficial, but refocus a discussion that's gone too far off subject or degenerated into meaningless chatter. Sometimes a knowing smile and a "Getting back to question seven..." are sufficient. If your group wants to address a tangential issue in more detail, consider scheduling a separate meeting to examine it.
Affirm members' input without condescending. Don't over-comment. Correct their responses gently when necessary.
Encourage quieter members. Some members are more reluctant to share than others. Consider gentle invitations: "Jan, we'd love to hear from you. Do you have any thoughts on this subject?"
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2 comments:
On point #1--I've been in groups where the meeting would end after one hour of silence after question #1 is asked.
no-blog ... you had me for a moment but then I caught that you said you where present ... no way an hour went by without you speaking ...
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